SUMESH BHASNEY

I am a dedicated Customer Support Operations Team Lead with over four years of experience at Reliance AJIO. My journey has been marked by a commitment to excellence in customer service and team management. I have successfully led a team, ensuring that we meet our KPIs while fostering a positive work environment. My ability to multitask and handle high-priority customer issues has been instrumental in driving continuous improvement within the team.

Throughout my career, I have developed strong problem-solving and decision-making skills, which have allowed me to effectively manage resources and timelines. I take pride in recognizing and celebrating team achievements while also constructively handling conflicts. My educational background in Information Technology has equipped me with the technical skills necessary to thrive in this role, and I am eager to apply my knowledge to contribute to the success of a forward-thinking organization.