Manuel Music

I am an enthusiastic professional with over 2 years of experience in customer service, culminating in a managerial role, and more than 11 years as a musician and music teacher. My journey has equipped me with the skills to lead teams effectively while providing exceptional support to customers. I thrive in dynamic environments where I can foster a love for music in students of all ages.

In my recent role as a Customer Service Tier A at Binance, I have consistently maintained high customer satisfaction scores by efficiently resolving issues and communicating clearly. My experience as a Customer Service Manager at GovAssist LLC allowed me to develop and implement policies that improved service quality and efficiency. I am passionate about continuous improvement and believe that effective communication is key to success in any role.

As a self-employed musician and music teacher, I have delivered private and group lessons across various countries, creating individualized lesson plans that cater to each student's unique needs. I am committed to helping students achieve their musical goals while maintaining an up-to-date knowledge of music theory and pedagogy.