At Novuskin Medspa, I handle a high volume of daily calls and support clients in Spanish and English. I also assist with scheduling and coordinating appointments.
At Global Reach Sourcing, I processed and coordinated reservations, travel orders, and scheduling requests. I maintained accurate records and coordinated information between affiliates and internal teams.
At Skycom, I managed medical prescription requests, billing reconciliation, and patient inquiries. I handled inbound and outbound calls while ensuring HIPAA compliance and confidentiality.
At Parque Norte, I delivered customer service to international clients in a high-volume tourism environment and resolved inquiries in English and Spanish. I also have a Bachelor’s Degree in Pedagogy and Music Preparatory Studies.
