Helver Gutiérrez
@helvergutirrez
I drive bilingual sales, healthcare support, and logistics operations across U.S. and Colombian markets.
ColombiaWhat I'm looking for
I'm currently driving bilingual consultative sales at T-Mobile, helping customers select mobile devices and high-speed internet plans while supporting Metro migration, cross-selling, upselling, and retention.
I've coordinated supply chain operations at Huawei, managing inter-warehouse transfers, inventory audits, reverse logistics, and picking, packing, and staging workflows.
My healthcare experience includes supporting NYU Langone Health through Everise and serving Optum Health and Aetna members. I've scheduled specialized appointments, verified insurance eligibility, handled benefits and claims inquiries, and maintained accurate records in EHR and CRM platforms under HIPAA standards.
At Lean Staffing Solutions, I audited and reconciled trucking freight invoices, controlled accessorial, fuel surcharge, and drayage costs, and resolved billing disputes with carriers and vendors.
Experience
Work history, roles, and key accomplishments
Executes consultative sales of mobile devices and high-speed internet plans in a bilingual environment. Leads Metro customer migration initiatives and implements retention strategies.
Managed inter-warehouse transfers, inventory control, and auditing. Coordinated reverse logistics and supervised picking, packing, and staging operations.
Bilingual Medical Scheduler
Everise
Mar 2024 - Sep 2024 (6 months)
Managed specialized medical appointment scheduling for NYU Langone Health. Handled bilingual inbound calls and verified insurance eligibility under HIPAA compliance.
Billing Logistics Coordinator
Lean Staffing Solutions
Mar 2022 - Nov 2023 (1 year 8 months)
Audited and reconciled trucking freight invoices for U.S. logistics operations. Performed cost control and resolved billing disputes with carriers and vendors.
Managed healthcare insurance policy inquiries and benefits for the U.S. market. Resolved complex medical billing issues and prior authorization requests.
Delivered tier-1 support to health plan members and providers. Assisted with appointment scheduling and processed pre-authorizations.
Education
Degrees, certifications, and relevant coursework
SENA CBA Mosquera
Associate Degree (Technology), International Business
Graduated with an Associate Degree in International Business in 2017.
Colegio CENAT
High School Diploma (Bachiller Académico), General Studies
Completed high school education and earned a Bachiller Académico diploma in 2009.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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