Redas Jonuska
@redasjonuska
IT support specialist delivering fast, reliable hardware/software help with strong customer service.
United KingdomWhat I'm looking for
I’m an adaptable, proactive IT support professional with hands-on experience in technical and operational roles. I provide on-site and remote assistance, troubleshoot hardware and software issues, and keep systems running through regular IT maintenance, password resets, and backups/recovery support.
I’ve supported users across UK, America, Australia, France, and Germany, resolving IT tickets via phone, email, or at desk. I manage access and permissions, administer Microsoft 365 and Azure AD, develop SharePoint updates, create PowerAutomate flows, train staff, and lead delivery of new systems—backed by a can-do attitude and strong communication under pressure.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Self Employed
Mar 2025 - Present (1 year 3 months)
Provided on-site and remote IT support, assisting users with hardware and software issues, including removal of bloatware and unnecessary software. Supported backups and recovery, handled password resets, and performed regular IT maintenance to keep systems running reliably.
Education
Degrees, certifications, and relevant coursework
Bath Spa University
BSc (Hons), Creative Computing (Web Technologies)
2019 - 2022
Completed a BSc (Hons) in Creative Computing (Web Technologies) at Bath Spa University from 2019 to 2022.
Andover College
Pearson BTEC Level 3 Subsidiary Diploma, Information Technology (IT)
2015 - 2017
Completed a Pearson BTEC Level 3 Subsidiary Diploma in IT at Andover College between 2015 and 2017.
Basingstoke College of Technology (BCOT)
Access to Higher Education Diploma in Computing, Computing
2019 -
Activities and societies: Front-end web development, creative coding, UX design, and utilisation of AI and immersive media.
Completed an Access to Higher Education Diploma in Computing, focusing on practical web and creative technologies.
Andover College
Pearson BTEC Level 2, Art and Design
2015 - 2017
Completed a Pearson BTEC Level 2 qualification in Art and Design at Andover College between 2015 and 2017.
Winton School Academy
GCSE, English Language
2015 -
Grade: 5
Completed GCSEs at Winton School Academy, including an English Language result of grade 5.
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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