At Fieldgate Retirement Living, I managed day-to-day business, financial, resident, and administrative operations while supporting leadership and multiple departments. I coordinated cross-functional workflows, staff training schedules, and operational priorities.
I administered payroll and financial reporting, and supported budgeting, expense monitoring, and accounts payable and receivable. I also managed resident administration through Yardi Voyager, including move-ins, billing adjustments, and account maintenance.
At eSolidify, I supported senior leadership and business operations through workflow improvement, onboarding coordination, and operational follow-up. I developed organized documentation systems and automated deadline reminders to support accountability.
Earlier, at Tech Talk, I assisted with implementation of ISO 9001:2015 quality management standards, contributing to successful certification. Across my experience, I’ve supported process improvement, compliance, training, and operational coordination in a range of business environments.
