Mamisa Mama

I am a dedicated and detail-oriented Customer Support Representative with extensive experience in handling online and phone-based communication. My fluency in Slovak and Czech, coupled with basic English skills, allows me to effectively assist a diverse range of clients. I pride myself on my strong computer literacy and my ability to resolve customer inquiries through written communication, ensuring that every interaction is handled with care and professionalism.

Throughout my freelance work from 2019 to 2024, I have provided exceptional support to Slovak and Czech-speaking clients, assisting them with orders, inquiries, and complaints. I have maintained and updated customer records meticulously, always striving to ensure customer satisfaction in every interaction. My motivation to work remotely drives me to deliver excellent service, utilizing translation tools when necessary to bridge any language gaps.