Looking for a job

Azeez Taofeek

@azeeztaofeek1

Message

I resolve customer issues across phone, email, live chat, social media, and technical support channels.

United Kingdom

Message

What I'm looking for

I'm looking for a customer service or customer support role where I can resolve enquiries across multiple channels, provide technical and after-sales support, build customer relationships, and deliver consistently high-quality service.

I've supported customers at a UK tech company from 2020 to 2025, helping with product information, orders, payments, accounts, deliveries, returns, refunds, and service enquiries.

I respond across phone, email, live chat, social media, and other channels, maintaining clear, professional communication while managing multiple requests.

I troubleshoot common technical issues, guide customers through solutions step by step, and escalate complex cases when needed. I also keep accurate records of interactions, complaints, requests, and resolutions.

I support sales and retention by understanding customer needs, recommending suitable options, and building positive relationships through consistent, personalised service.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Tech Company

Jan 2020 - Jan 2025 (5 years)

Assisted customers with product information, orders, payments, and general service enquiries. Handled complaints, provided technical support, and maintained accurate records of interactions.