Malwina Adhikari
@malwinaadhikari
I process sensitive financial and pension records accurately while delivering SLA-driven customer and operations support.
United KingdomWhat I'm looking for
I've supported operations, pensions, banking, and customer service teams at The Insolvency Service, Royal London, BNY Mellon, Mercer, Shell Energy Broadband, NHS Track & Trace, and HSBC Business Banking.
At Royal London, I processed pension documentation, maintained accurate client and account records, managed inbox queries within agreed SLAs, and supported process improvements to reduce rework.
I've handled sensitive case information and confidential documentation with accuracy, including insolvency cases, pension options, personal data, and financial records.
Recently relocated to Bristol, I'm looking to contribute my administration and customer support experience, develop new skills, and grow within a supportive team.
Experience
Work history, roles, and key accomplishments
Insolvency Support Advisor
The Insolvency Service
May 2026 - Jun 2026 (1 month)
Trained in processing insolvency cases in line with relevant legislation and procedures. Managed sensitive case information with accuracy and confidentiality.
Education
Degrees, certifications, and relevant coursework
Vistula University
Bachelor of Arts, English Language
Completed a Bachelor of Arts in English Language at Vistula University in Warsaw, Poland.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Job categories
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