Pusetso Sethunya

Transferred data from paper formats into computer files or database systems, and created spreadsheets with large numbers of figures without mistakes. Retrieved and updated database information.

Maintained records and prepared payroll for staff, and scheduled appointments for the principal with teachers and other stakeholders. Communicated and coordinated confidential meetings and events.

Managed day-to-day operations of the station, including monitoring fuel levels and ordering new supplies. Carried out stock takes and provided excellent customer service.

Oversaw food, beverages, and entertainment events held at the restaurant and conference rooms. Supervised all events taking place at the hotel, such as weddings and seminars.

Warmly welcomed guests upon arrival, escorted them to their rooms, and ensured a pleasant stay at the hotel. Handled guest complaints, provided necessary information, and assisted in arranging reservations.

Prepared marketing materials for distribution, marketed products, and developed and implemented marketing and advertising campaigns. Performed site tours with potential clients and responded to customer complaints.

Completed a certificate in Business Administration. The program focused on foundational business principles and administrative practices.