tlotliso mochesane
@tlotlisomochesane
Dedicated customer service assistant with a passion for client satisfaction.
What I'm looking for
I am a dedicated customer service assistant with a strong commitment to providing exceptional support and resolving customer issues promptly. My experience at the Ministry of Social Development has equipped me with the skills necessary to oversee administrative tasks, prepare reports, and register new clients efficiently. I take pride in my ability to communicate effectively and work collaboratively with my team to enhance customer satisfaction.
With a diploma in Cooperatives and Business Management from Lesotho Cooperative College, I have a solid educational foundation that complements my practical experience. I am eager to bring my adaptability, problem-solving skills, and computer literacy to a customer-focused company where I can contribute to improving customer retention and satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Assistant
Ministry of Social Development
Jan 2018 - Present (7 years 10 months)
Oversaw administrative tasks, including report generation, new client registration, and data entry. Provided comprehensive descriptions of services to clients.
Education
Degrees, certifications, and relevant coursework
Lesotho Cooperative College
Diploma in Cooperatives and Business Management, Cooperatives and Business Management
Grade: Pass
Completed a comprehensive program focusing on cooperative principles and business management strategies. Gained foundational knowledge in business operations and customer service.
Holy Family High School
COSC, General Studies
Grade: Pass
Achieved a passing grade in the Cambridge Overseas School Certificate. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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