Nthabeleng Nkhasi
@nthabelengnkhasi
Self-driven professional with expertise in business administration and management.
LesothoWhat I'm looking for
I am a self-driven and results-oriented professional with a diverse educational background, including a Diploma in Accounting and Business Studies and an Associate Degree in Public Relations. My experience spans supervisory roles in business administration, customer service, and cash handling, where I have consistently demonstrated my ability to lead teams and enhance operational efficiency.
Throughout my career, I have successfully managed day-to-day operations in various settings, ensuring high standards of customer service and compliance with health regulations. My analytical and critical thinking skills enable me to evaluate situations effectively and implement well-defined solutions. I am passionate about contributing to organizational success and profitability by coordinating and supervising activities that drive results.
Experience
Work history, roles, and key accomplishments
Restaurant Supervisor
Thaba-Bosiu Cultural Village
Jun 2014 - Present (11 years 1 month)
Managed the day-to-day operations of the restaurant, including staff, customers, and food. Trained, supervised, and allocated resources and work schedules to restaurant staff, ensuring menu and food allergy knowledge. Responded to customer complaints and inquiries, ensuring high standards of customer service.
Waitress
Thaba-Bosiu Cultural Village
Jun 2014 - Present (11 years 1 month)
Provided excellent customer service, greeting customers, presenting menus, and accurately taking orders. Delivered food and drink orders, made recommendations based on preferences, and collected payments. Communicated effectively with kitchen and serving staff, restocked supplies, and adhered to customer service guidelines.
Education
Degrees, certifications, and relevant coursework
Institute of Development Management
Diploma, Accounting and Business Studies
Completed a comprehensive program in Accounting and Business Studies, gaining expertise in financial management, business operations, and economic principles. Developed strong analytical and problem-solving skills applicable to various business environments.
Limkokwing University of Creative Technology
Associate Degree, Public Relations
Acquired an Associate Degree in Public Relations, focusing on communication strategies, media relations, and public image management. Developed skills in crafting compelling messages and building strong relationships with stakeholders.
Tech stack
Software and tools used professionally
Availability
Location
LesothoAuthorized to work in
Job categories
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