MAlehloa Anna Mhlambi

I am a dedicated and empathetic Customer Service professional with experience in providing top-notch service to clients. With a strong background in electrical engineering, I have honed my skills in ensuring first-call resolution and providing detailed explanations of products and services.

In my previous roles, I have demonstrated my ability to work efficiently, answer inbound calls timeously, and ensure that quality standards are met. I am a quick learner, familiarizing myself with products and procedures to handle enquiries effectively.

I am a team player with excellent communication skills, able to respond to customers' queries professionally and with empathy. I am excited to bring my skills and experience to a new role and contribute to a dynamic team.