Shanon Watkins

I'm handling residential property claims at The Woodlands Insurance Company, taking complex, litigated, catastrophic, and large-loss files from assignment through resolution. I analyze coverage, prepare Xactimate estimates, coordinate inspections, and negotiate settlements while maintaining compliant documentation.

Previously, I handled residential and commercial property claims across multiple states with CNC Catastrophe & National Claims. I investigated losses, conducted recorded statements, evaluated evidence, issued payments, and managed high-volume catastrophic and high-severity claim inventories.

My earlier billing, payment posting, and office management experience strengthened my accuracy, reconciliation, customer service, and insurance administration skills.