Maksym Shelest

• Delivering efficient technical support for 3Shape hardware (3D scanners) and software (including PC applications and features) through online video sessions, phone calls, and email correspondence.
• Managing support cases by gathering and logging all relevant information from customers and business partners in accordance with company procedures and policies, using the internal CRM system.
• Guid

• Managing remote customer support team and monitoring their attendance and performance (KPI);
• Applying timely and professional response to solve escalated customer support, department-related issues, and cross-functional tasks in accordance with company policy, GDPR, and internal rules;
• Achieving quality levels set in OKR;
• Managing customers' personal data in compliance with the GDPR;
• Li

• Conducting body tests and developing training and nutrition programs for clients
• Performing trial sessions and demonstrating effective EMS techniques
• Performing personal and group trainings according to operating instructions of Miha Bodytech
• Assisting in EMS licensing and all My30minutes coaching of new EMS trainers
• Assisting manager with controlling & monitoring trainer duties
• Assist

• Providing one to one guidance to clients to help them achieve their fitness goals;
• Conducting fitness assessments, body analysis and consultations;
• Measuring and assessing blood pressure, heart recovery rate, body fat ratio;
• Designing and implementing a structured exercise program for clients;
• Effectively demonstrating techniques and methods of exercises and offer alternatives to accommo

- Ensuring correct and effective financial administration according to company's policies & procedures on a daily basis;
- Performing daily compliance checks with regards to Health & Safety, Repairs & Maintenance, Cleaning & Hygiene;
- Assisting with training of all new staff according to company's policies & procedures to proactively meet the needs of the business;
- Assisting with communication

-Arranging business meetings and holding talks with foreign clients and partners on the level of company management;
-Representing company’s products, services and new software developments;
-Making information-analytic analysis: business-reputation, due-diligence, market research, analysis of industrial regions according to financial and export-import criteria;
-Conducting office work using speci

- Providing simultaneous interpreting at business meetings;
- Providing consecutive interpreting during press-conferences and teleconferences;
- Written translations.

• Preparing and serving beverages, toast and continental breakfasts to ward patients
• Distributing and collecting patient’s menu cards, ensuring these are validated by nursing staff
to ensure specific patient dietary needs are met
• Regenerating chilled meals in readiness for lunch and dinner patient meal services, ensuring
food temperatures are monitored and recorded in line with food hygiene le

International relations expert. Political scientist in the field of international
relations. English and Spanish translator