Yuliia Polishko

Provided customer support via chat, phone, and email, resolving service-related questions and analyzing open-source information. Maintained confidentiality and collaborated within a multicultural team.

Consulted 150+ clients on immigration and relocation options, converting 70% of consultations into successful applications. Supported client onboarding and maintained confidentiality standards.

Customer-facing work in a high-pressure environment requiring accuracy and professionalism.

Worked as a cafeteria cook, preparing food and supporting kitchen operations.

Resolved client complaints by analyzing recurring issues and implementing solutions. Managed order flow and inventory processes, and updated CRM records for 300+ customers.

Customer assistance, retail operations, stock accuracy, and product presentation.

Completed an Associate's Degree in Food Preparation, Professional Cooking, and Kitchen Assistant from College Yahotyn from 2012 to 2015.