Makayla Colone
@makaylacolone
I grow value-based care enrollment through provider partnerships, onboarding, and operational improvement.
What I'm looking for
At Upperline Health, I manage relationships with approximately 20 partner clinics for Value-Based Care initiatives and increased Tier 1 Upperline Plus enrollment from about 10% to over 60% through provider engagement and education.
Previously at Oak Street Health, I supported the launch of more than 10 primary care centers, developed operating procedures, and helped teams prepare for successful openings. I also led Medicare Advantage enrollment initiatives, consistently exceeding 70% enrollment metrics during Annual and Open Enrollment periods.
I've earned three promotions in five years by solving operational challenges, building trusted relationships, and helping providers, patients, and cross-functional teams achieve measurable results.
Experience
Work history, roles, and key accomplishments
Patient Success Partner
Upperline Health
Jul 2025 - Present (1 year 2 months)
Manages a portfolio of approximately 20 partner clinics, serving as the primary relationship manager for Value-Based Care initiatives. Increased Tier 1 Upperline Plus enrollment from approximately 10% to over 60% through strategic provider engagement and education.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school education in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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