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MM@majidmajidov
Senior product designer specializing in human-centered UX, interaction, and product strategy.
United KingdomI am a Senior Product Designer with deep experience leading end-to-end, human-centered UX and UI for web and mobile products across education, fintech, healthcare, tourism, and SaaS. I manage cross-functional teams, run design sprints, and deliver data-driven solutions including design systems, accessibility improvements, and AI-driven product features.
My work has included redesigning government and banking applications to measurably improve user satisfaction and transaction success, scaling startup products to millions of users, and streamlining content and design workflows to boost engagement. I combine research-led decision making, agile practices, and strong stakeholder management to drive product outcomes from 0-1 and beyond.
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Work history, roles, and key accomplishments
A2Z Technologies
Oct 2023 - Present (2 years 1 month)
Led end-to-end human-centred UX for web and mobile across B2B and B2C projects, managing a cross-functional team of 20+ and delivering 15+ long-term products, including a redesign that raised e-Tabib satisfaction to 4.75/5.
VoiceDocs Software GmbH
Apr 2020 - Oct 2023 (3 years 6 months)
Combined UX/UI and content management responsibilities to increase user engagement by 40%, led design sprints and agile processes, and supported products reaching ~4 million users worldwide.
Kapital Bank OJSC
Feb 2019 - Mar 2020 (1 year 1 month)
Contributed to the Birbank mobile app and Apple Pay launch in Azerbaijan, implemented WCAG-compliant features that cut accessibility support tickets by 30% and improved mobile transaction success by 18%.
Unibank CB
May 2015 - Jan 2019 (3 years 8 months)
Processed 120+ daily transactions ensuring AML compliance, delivered front-line client support with a 92% satisfaction rating, and trained 50+ new employees on branch operations and compliance.
Degrees, certifications, and relevant coursework
Master of Science, Tourism Development and Culture (focus on User Experience)
2021 - 2023
Completed an Erasmus Mundus MSc in Tourism Development and Culture with a focus on User Experience (UX); master's thesis on UX in Tourism and Travel Apps.
Bachelor of Science, Tourism and Hospitality
2010 - 2014
Earned a Bachelor of Science in Tourism and Hospitality, covering core tourism and hospitality management principles.
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