Open to opportunities

naphat kuntayod

@naphatkuntayod

Message

Customer service professional with 6+ years in airline operations and moderation.

Thailand

Message

What I'm looking for

I seek customer-service roles with operational responsibilities, team leadership opportunities, and steady growth in a safety-focused, fast-paced environment.

I am a customer service professional with over six years' experience in airline operations—covering passenger service, flight control, reservations, and ticketing—and an additional year as a content moderator. I have worked in high-pressure ground operations roles, coordinated aircraft turnaround activities, managed reservations and check-in systems, and led customer service teams while consistently delivering accurate, safety-focused service.

As a content review associate I reviewed and flagged user-generated content, maintaining high accuracy and consistency and earning recognition as a top performer. I seek new challenges in customer service or related areas where I can apply my operational expertise, communication skills, and disciplined judgment to improve customer experiences and operational outcomes.