Open to opportunities

Mais Hay

@maishay

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Results-driven sales professional with expertise in media intelligence.

Jordan

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What I'm looking for

I am looking for a dynamic role that allows me to leverage my sales expertise and media intelligence skills while contributing to a collaborative team environment.

I am a results-driven Sales Professional with a strong background in media intelligence and a deep understanding of the Middle Eastern market. My proven track record in exceeding sales targets and building lasting client relationships has been pivotal in driving revenue growth through strategic account management and consultative selling. I excel at identifying client needs, tailoring solutions, and uncovering upselling and cross-selling opportunities to maximize business potential.

Currently, as a Media Intelligence Account Executive at Media Observer, I conduct extensive news searches and analyze media data to support client needs. My efforts have led to a 20% increase in client satisfaction and significant upselling opportunities. Previously, I served as a Senior Sales Executive at Makane Ecommerce, where I consistently exceeded sales targets and fostered strong client relationships. My diverse experience, from hospitality to logistics management, has equipped me with a unique perspective on customer service and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Media Intelligence Account Executive

Current

Media Observer

Apr 2024 - Present (1 year 2 months)

Conduct comprehensive news searches and analyze media data to support client needs. Produce detailed media intelligence reports, delivering actionable insights that enhance client engagement and inform sales strategies. Customized reports led to increased client satisfaction and upselling opportunities.

Data Analysis Client Engagement Strategic Account Management Microsoft Office Upselling

Senior Sales Executive

Makane Ecommerce

Aug 2021 - Aug 2023 (2 years)

Exceeded sales targets by implementing effective strategies and building strong client relationships. Provided exemplary customer service and collaborated with internal teams to ensure seamless delivery of products and services.

Sales Strategy Client Relationship Management Market Research Customer Service Performance Tracking Networking Sales Reporting Customer Satisfaction Negotiation

Night Auditor - Assistant Income Auditor

Kempinski Hotel

May 2018 - Jul 2021 (3 years 2 months)

Ensured accuracy of guest ledger charges and produced daily revenue reports. Maintained communication with the Income Auditor and provided excellent customer service, enhancing guest satisfaction.

Financial Reporting Customer Service Revenue Management Auditing Communication Skills Problem Solving Guest Service Opera Systems

Logistics and Warehouse Manager

Abu-Eisheh Construction

Dec 2012 - Nov 2017 (4 years 11 months)

Oversaw warehouse operations and managed staff to ensure timely delivery of construction materials. Implemented safety protocols and optimized inventory levels, reducing costs and improving customer satisfaction.

Policy Implementation Team Management Quality Control Logistics Compliance

Education

Degrees, certifications, and relevant coursework

Applied Science University

Bachelor's, Political Science

2008 - 2012

Studied Political Science, focusing on the political systems, theories, and practices within the context of the Middle East. Developed critical thinking and analytical skills through coursework and research projects.