Open to opportunities

Ezz Dissi

@ezzdissi

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Dynamic Enterprise Account Manager with a focus on client growth.

Jordan

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What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovation.

I am an accomplished Enterprise Account Manager with a proven track record in driving business growth and enhancing client relationships. Currently, I lead the onboarding process at OTO in Riyadh, where I excel in generating new business opportunities and exceeding sales targets through strategic client engagement and comprehensive data analysis.

Previously, I served as a Senior Account Manager at MakanE, where I successfully strategized and executed impactful marketing campaigns that resulted in a remarkable 25% increase in monthly revenue across multiple accounts. My experience includes fostering strong client relationships, achieving a 55% client renewal rate, and spearheading initiatives that significantly improved client engagement and satisfaction.

With a solid educational background in Business Administration from Balqa Applied University and certifications in Supply Chain Operations and Risk Management, I am dedicated to continuous improvement and delivering high-quality service. I thrive in collaborative environments and am passionate about leveraging data-driven insights to inform strategic decision-making.

Experience

Work history, roles, and key accomplishments

Current

Enterprise Account Manager

Current

OTO

Feb 2023 - Present (2 years 4 months)

As an Enterprise Account Manager, I focus on onboarding process development, customer relationship management, and generating new business opportunities. I analyze client behavior to drive business growth and monitor key account metrics to ensure success.

Onboarding Customer Relationship Management Data Analysis Client Communication Sales Forecasting Problem Solving Team Leadership Continuous Improvement

Senior Account Manager

MakanE

Jun 2022 - Feb 2023 (8 months)

In my role as Senior Account Manager, I strategized and executed marketing campaigns, leveraging data analysis to drive brand awareness and revenue growth. I successfully managed accounts, achieving significant revenue increases and optimizing conversion rates.

Marketing Strategy Data Analysis Revenue Client Management Campaign Execution Consumer Insights Email Marketing Performance Metrics Conversion Rate Optimization

Account Manager

MakanE

Jul 2021 - Jul 2022 (1 year)

As an Account Manager, I conducted client needs assessments and developed tailored strategies to meet client objectives. I achieved a high client renewal rate and improved the onboarding process, enhancing client engagement and satisfaction.

Account Development Strategy Client Relationship Management Onboarding Client Engagement Performance Metrics Customer Satisfaction Problem Solving

Onboarding Team Leader

Mawdoo3.com

Feb 2021 - Jun 2021 (4 months)

As the Onboarding Team Leader, I evaluated and improved the onboarding process while providing guidance and support to the team. I collaborated with cross-functional teams to ensure high-quality onboarding experiences for new online stores.