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@ezzdissi
Dynamic Enterprise Account Manager with a focus on client growth.
I am an accomplished Enterprise Account Manager with a proven track record in driving business growth and enhancing client relationships. Currently, I lead the onboarding process at OTO in Riyadh, where I excel in generating new business opportunities and exceeding sales targets through strategic client engagement and comprehensive data analysis.
Previously, I served as a Senior Account Manager at MakanE, where I successfully strategized and executed impactful marketing campaigns that resulted in a remarkable 25% increase in monthly revenue across multiple accounts. My experience includes fostering strong client relationships, achieving a 55% client renewal rate, and spearheading initiatives that significantly improved client engagement and satisfaction.
With a solid educational background in Business Administration from Balqa Applied University and certifications in Supply Chain Operations and Risk Management, I am dedicated to continuous improvement and delivering high-quality service. I thrive in collaborative environments and am passionate about leveraging data-driven insights to inform strategic decision-making.
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Work history, roles, and key accomplishments
OTO
Feb 2023 - Present (2 years 9 months)
As an Enterprise Account Manager, I focus on onboarding process development, customer relationship management, and generating new business opportunities. I analyze client behavior to drive business growth and monitor key account metrics to ensure success.
MakanE
Jun 2022 - Feb 2023 (8 months)
In my role as Senior Account Manager, I strategized and executed marketing campaigns, leveraging data analysis to drive brand awareness and revenue growth. I successfully managed accounts, achieving significant revenue increases and optimizing conversion rates.
MakanE
Jul 2021 - Jul 2022 (1 year)
As an Account Manager, I conducted client needs assessments and developed tailored strategies to meet client objectives. I achieved a high client renewal rate and improved the onboarding process, enhancing client engagement and satisfaction.
Mawdoo3.com
Feb 2021 - Jun 2021 (4 months)
As the Onboarding Team Leader, I evaluated and improved the onboarding process while providing guidance and support to the team. I collaborated with cross-functional teams to ensure high-quality onboarding experiences for new online stores.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Business Administration
2017 - 2020
Software and tools used professionally
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