At LAWAZEM, I manage the full B2B sales cycle, from qualified leads and product demos through proposals, negotiations, onboarding, and first-order placement. I build relationships with corporate decision-makers and present platform solutions tailored to their procurement needs.
I coordinate with Finance and Operations on contracts, payments, account setup, and post-sale requirements. I also use HubSpot and Odoo to manage sales pipelines, client records, activities, and follow-ups, while identifying opportunities for account growth.
At CS Mena | The Blueground, I coordinated property operations and tenant requests, tracking cases, SLA timelines, and escalations in Zendesk. Earlier, on the Noon Project at Extensya, I supported customers across phone, email, and live chat, including complex and escalated cases.
