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Pali ScarfsPS
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Pali Scarfs

@paliscarfs

B2B sales and account management professional improving retention, closing deals, and driving revenue growth using HubSpot and Salesforce.

Jordan
Message

What I'm looking for

I’m looking for a remote-ready role where I can own B2B deals end-to-end, manage accounts to protect 90%+ retention, and use HubSpot/Salesforce pipeline discipline to forecast and grow revenue with a supportive, metrics-driven team.

I’m a results-driven B2B Sales & Account Management professional with 5+ years of experience closing deals, managing client portfolios, and driving revenue growth across the U.S. and Jordan. I focus on expanding client bases, negotiating multi-month contracts, and maintaining 90%+ retention through proactive account care.

I’ve built strong pipeline discipline using CRM platforms, including HubSpot and Salesforce—logging activity, tracking deal stages, updating follow-ups, and forecasting accurately so nothing slips through. In my most recent role, I managed the full B2B sales cycle from cold prospecting and discovery calls through negotiation and close, growing active clients by ~25% over the contract period.

Beyond selling, I’ve led sales operations and guest-facing revenue work—coaching teams, improving performance, and protecting customer satisfaction. I’m bilingual in English and Arabic, comfortable running remote, U.S.-time-zone-ready work, and I thrive where structured execution, clear communication, and measurable outcomes matter.

Experience

Work history, roles, and key accomplishments

PT

Sales & Dispatch Coordinator

Pali Zone Towing

Dec 2024 - Sep 2025 (9 months)

Managed the full B2B sales cycle for U.S. towing service accounts, from cold prospecting and discovery through contract negotiation and close. Maintained 90%+ client retention by running regular account check-ins, resolving issues proactively, and tracking pipeline activity in CRM.

MH

Head of Front Office & Reservations

My Luxury Hotel

Jan 2020 - Oct 2022 (2 years 9 months)

Directed front office and reservations for a 5-star hotel, managing a team of 6 and overseeing the guest sales journey from inquiry to checkout. Upsold premium room categories and ancillary services and negotiated preferred-rate corporate agreements while resolving guest complaints to protect guest satisfaction.

Education

Degrees, certifications, and relevant coursework

University of Jordan logoUJ

University of Jordan

Bachelor of Applied English, Applied English

Grade: GPA: 3.3/4.0

Pursuing a Bachelor of Applied English degree, expected to graduate in 2026. Current GPA is 3.3/4.0.

Tech stack

Software and tools used professionally

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