Pali Scarfs
@paliscarfs
B2B sales and account management professional improving retention, closing deals, and driving revenue growth using HubSpot and Salesforce.
What I'm looking for
I’m a results-driven B2B Sales & Account Management professional with 5+ years of experience closing deals, managing client portfolios, and driving revenue growth across the U.S. and Jordan. I focus on expanding client bases, negotiating multi-month contracts, and maintaining 90%+ retention through proactive account care.
I’ve built strong pipeline discipline using CRM platforms, including HubSpot and Salesforce—logging activity, tracking deal stages, updating follow-ups, and forecasting accurately so nothing slips through. In my most recent role, I managed the full B2B sales cycle from cold prospecting and discovery calls through negotiation and close, growing active clients by ~25% over the contract period.
Beyond selling, I’ve led sales operations and guest-facing revenue work—coaching teams, improving performance, and protecting customer satisfaction. I’m bilingual in English and Arabic, comfortable running remote, U.S.-time-zone-ready work, and I thrive where structured execution, clear communication, and measurable outcomes matter.
Experience
Work history, roles, and key accomplishments
Sales & Dispatch Coordinator
Pali Zone Towing
Dec 2024 - Sep 2025 (9 months)
Managed the full B2B sales cycle for U.S. towing service accounts, from cold prospecting and discovery through contract negotiation and close. Maintained 90%+ client retention by running regular account check-ins, resolving issues proactively, and tracking pipeline activity in CRM.
Sales & Operations Manager
ZZ Turkish Furniture LLC
Dec 2022 - Nov 2024 (1 year 11 months)
Led B2B and B2C sales operations for a U.S.-based wholesale and retail furniture company, closing deals with interior designers, contractors, and corporate buyers. Managed a portfolio of 40+ B2B accounts and forecasted revenue using CRM pipeline tracking.
Head of Front Office & Reservations
My Luxury Hotel
Jan 2020 - Oct 2022 (2 years 9 months)
Directed front office and reservations for a 5-star hotel, managing a team of 6 and overseeing the guest sales journey from inquiry to checkout. Upsold premium room categories and ancillary services and negotiated preferred-rate corporate agreements while resolving guest complaints to protect guest satisfaction.
Education
Degrees, certifications, and relevant coursework
University of Jordan
Bachelor of Applied English, Applied English
Grade: GPA: 3.3/4.0
Pursuing a Bachelor of Applied English degree, expected to graduate in 2026. Current GPA is 3.3/4.0.
Availability
Location
Authorized to work in
Job categories
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