Maina Macharia

I’m a highly organized, results-driven Virtual Assistant with experience in executive support, digital operations, online communication, and workflow management. I help teams stay coordinated by managing calendars, emails, travel logistics, and task tracking—especially in fast-paced, remote environments.

In my current role providing administrative and operational support to business leadership, I manage executive calendars and coordinate 20+ meetings and appointments per month across competing priorities. I handle professional email communication and follow up on action items and deadlines, while preparing travel itineraries and organizing meeting logistics. I also maintain accurate digital records and produce operational updates and administrative reports.

What sets me apart is the measurable improvement I drive: I reduced scheduling conflicts and missed follow-ups by approximately 30% through structured task tracking and document organization, and improved communication follow-through with systematic reminders and action-item tracking. I also enhanced turnaround time using AI-assisted drafting and organization tools, while keeping strong attention to detail and accuracy.

I’m comfortable owning lead inquiry support and online listing management, responding to messages professionally and promptly, and coordinating social media posting and visibility-focused promotion. I use Google Sheets and Microsoft Excel for spreadsheet-based reporting, and I adapt quickly to CRMs and property management tools like HubSpot and AppFolio.