Mainak Sarkar
@mainaksarkar
Agile delivery lead and transitioning Scrum Master driving cross-geography insurance programs.
IndiaWhat I'm looking for
I’ve spent 14+ years at Tata Consultancy Services (TCS), entirely within BFSI/Insurance on the TCS BaNCS platform, moving from Process Associate up through Project Manager. I’ve run sprint planning, backlog grooming, retrospectives, and executive-ready reporting using Power BI dashboards.
At TCS, I led enterprise IT programs for a top UK insurance provider, driving 95%+ on-time, within-scope delivery by strengthening sprint execution and milestone tracking. I set up governance cadence—weekly RAID log reviews, dependency management, and stakeholder reporting—to reduce escalations and improve delivery predictability.
Before that, I owned test strategy and UAT oversight for multiple releases and pushed process improvements that improved sprint quality quarter-over-quarter. I also led data governance initiatives across business units, focusing on compliance and data quality outcomes while mentoring teams through transformation.
Experience
Work history, roles, and key accomplishments
Spearheaded 3+ enterprise IT programs with combined budgets exceeding $1M, achieving 95%+ on-time delivery. Led cross-functional teams of 15+ engineers, reducing costs by 10%.
Business Analyst & Manual Testing Lead
Dec 2022 - Mar 2024 (1 year 3 months)
Directed end-to-end test strategy for 5+ enterprise releases, reducing defect rates by 25%. Designed Power BI and JIRA dashboards used by 50+ stakeholders.
Architected a firm-wide data quality framework across 5+ business units, improving data accuracy by 30% and maintaining 100% regulatory compliance.
Conducted quarterly risk assessments and data audits, identifying and remediating 40+ data quality issues. Established KPIs and OKRs for data governance.
Led a short-term delivery engagement for a US media organization, managing project execution and stakeholder communication.
Led a team through a major insurance platform migration with zero downtime, reducing operational incidents by 30%. Mentored 20+ junior analysts.
Led quality assurance programs, establishing test governance standards. Facilitated daily quality huddles and escalation handling.
Conducted quality audits and compliance checks, ensuring adherence to client SLAs. Identified process gaps and contributed improvement recommendations.
Executed day-to-day operations for a Top US Bank's insurance servicing account, building foundational BFSI/insurance domain knowledge.
Education
Degrees, certifications, and relevant coursework
University of Calcutta
Bachelor of Commerce, Commerce
2007 - 2010
Bachelor of Commerce (Honours) degree from the University of Calcutta, completed in 2010.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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