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Khyati Gupta

@khyatigupta2

PMP- and SAFe-certified Project Manager delivering customer-focused Agile transformations and measurable operational improvements.

India

Message

What I'm looking for

I seek a senior project/program delivery role where I can drive Agile transformations, governance, and measurable operational improvements, with collaborative culture and growth opportunities.

I am a Project Manager with 15 years of experience leading enterprise-scale programs across Agile, Scrum, and Waterfall environments, focused on customer onboarding, operational excellence, and measurable business outcomes.

I have led portfolios worth $50M, improved onboarding efficiency by 30%, achieved 95% SLA compliance, and reduced blockers through RCA-driven governance. I drive cross-team collaboration, sprint predictability, and delivery under budget using tools such as JIRA, Confluence, Power BI, and MS Project.

I am passionate about governance, risk management, and continuous improvement, and I have successfully led GenAI adoption, DORA metric governance, and structured intake processes to increase predictability and stakeholder alignment.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Publicis Sapient

Jan 2024 - Present (2 years)

Led portfolio delivery for programs worth $50M, improving sprint predictability by 90%, reducing spillovers by 50%, and integrating Secure SDLC to boost onboarding efficiency by 30%.

Agile Scrum SDLC Jira DevSecOps Stakeholder Management Dashboards

Operations Program Manager

NTT Data

Jan 2023 - Jan 2024 (1 year)

Directed Agile program governance, DORA/KPI reporting and operational dashboards, achieving 95% SLA compliance and strengthening financial processes including invoicing and revenue recognition.

Program Management DORA Metrics KPIs Dashboarding Agile Invoicing Revenue Recognition

Project Delivery Manager

Cognizant

Aug 2021 - Dec 2022 (1 year 4 months)

Directed planning, estimation, staffing and Agile process improvements across multiple workstreams, improving cross-team coordination by 25% and delivering executive dashboards for visibility.

Agile Jira Confluence Release Management DORA Metrics Stakeholder Management

Project Manager

Magic EdTech

Apr 2019 - Aug 2021 (2 years 4 months)

Managed three parallel e-learning projects and a 50-member delivery team, boosting Agile delivery efficiency by 25% and owning customer-facing reports and Power BI dashboards.

Agile Power BI Reporting Team Leadership SLA Management

Scrum Master / QA Manager

Sapient

Apr 2018 - Apr 2019 (1 year)

Led QA and Scrum practices for digital transformation projects, increasing digital engagement by 30% and enabling roadmap clarity through intake reviews and RCA sessions.

Scrum QA Management Salesforce Stakeholder Management Testing

Software Quality Assurance Team Manager

SAP

Jan 2016 - Mar 2018 (2 years 2 months)

Managed a 12-member QA team, implemented corrective actions that reduced defect rates by 15%, and delivered Selenium-based automation for SAP Access Control applications.

Software Testing Selenium SAP Automation

Software Quality Engineer

Accenture Technology Solutions

Feb 2011 - Dec 2015 (4 years 10 months)

Delivered testing and business logic validation for healthcare, telecom, utilities and retail clients, and supported Salesforce and SAP implementations for global enterprise clients.

Software Testing & QA Salesforce SAP Functional Testing Test Planning

Education

Degrees, certifications, and relevant coursework

Uttar Pradesh Technical University

Bachelor of Technology, Electrical and Electronics Engineering

2006 - 2010

Bachelor of Technology in Electrical and Electronics Engineering completed between 2006 and 2010, covering testing and business logic validation for multiple domains during early career roles.