Open to opportunities

shikha nair

@shikhanair

Message

I lead Agile programs that improve delivery, utilization, budgets, and stakeholder outcomes.

India

Message

What I'm looking for

I'm looking to lead Agile delivery programs where I can manage cross-functional teams, strengthen governance and stakeholder alignment, improve capacity and financial outcomes, and deliver measurable business value.

I've led Project Management and Scrum Master delivery for Elevance WGS Claims SSCR in US Healthcare through IBM, Carelon Global Solutions, and Deloitte, managing a 30+ member cross-functional team. I own scope, schedules, budgets, resources, deliverables, and governance across Agile tracks.

I've achieved 95% on-time milestone completion, maintained under 10% budget variance, delivered 10% digital savings per change request, and sustained 97%+ team utilization. By facilitating Agile ceremonies and continuous improvement, I helped increase sprint velocity by 15% while keeping delivery-timeline impact from risks and dependencies below 5%.

Across Healthcare, Banking, Insurance, Finance, and Telecom—including Broadcom, The Hartford, American Express, First Data Corporation, and AT&T—I bring structured planning, capacity management, stakeholder communication, and servant leadership to complex delivery programs.

Experience

Work history, roles, and key accomplishments

Current

Project Manager & Scrum Master

Current

IBM / Carelon Global Solutions / Deloitte

Jul 2016 - Present (10 years 1 month)

Leading project management and Scrum Master functions across Agile tracks, managing delivery for a 30+ member cross-functional team. Own project scope, schedules, budgets, resources, and deliverables, achieving 95% on-time milestone completion.

Scrum Project Management Agile Jira Confluence Stakeholder Management Budget Management Risk Mitigation Capacity Planning Team Leadership

Project Manager

Deloitte / Broadcom

Jan 2020 - Jun 2020 (5 months)

Managed project delivery for a banking client, overseeing scope, schedule, and resources. Coordinated with stakeholders and ensured timely completion of project milestones.

Project Management Agile Stakeholder Management Risk Management Budget Management

Senior Software Engineer / Business Analyst / Developer

Accenture

Jan 2007 - Dec 2013 (6 years 11 months)

Worked on multiple projects across insurance, finance, and telecom domains, contributing as a developer and business analyst. Involved in requirements analysis, development, and testing.

Software Development Business Analysis Requirements Gathering Testing Agile