Seeking a remote role in Operations, Enablement, or Quality Assurance where I can apply my skills in workflow optimization, data tracking, and training. Proven track record in building custom Excel tracking logs, cutting turnaround times to <2 hrs, and authoring manuals for team enablement. Looking for a growth-focused, collaborative remote team.
MW
Looking for a job
Mahnoor Waheed
@mahnoorwaheed
Clinical Ops & Training Specialist | BDS (3.75 GPA). Led team training & 2,000+ cases at 98% accuracy with <2hs response time. ICD/CPT coding.
PakistanWhat I'm looking for
Healthcare Operations & Clinical Training Specialist | Dental Surgeon (BDS)
High-performing health-tech specialist leveraging clinical expertise and operational design to scale digital healthcare delivery. Experienced in managing cross-functional teams, designing custom tracking tools, and delivering comprehensive clinical training.
Proven Record:
Clinical Training & Upskilling: Developed end-to-end training materials and interactive presentations that empowered customer support teams to confidently handle digital case assessments.
Operational Efficiency: Managed a high-volume pipeline of 2,000+ cases and 700+ consultations while maintaining a 98% accuracy rate in documentation.
SOP & System Execution: Engineered structured operational logs in Excel to streamline multi-channel case tracking, successfully cutting transfer delays by 90%.
Skilled in medical coding (ICD/CPT), workflow optimization, and team enablement, I excel in asynchronous, detail-oriented remote settings where clear communication and structured processes are paramount
Experience
Work history, roles, and key accomplishments
Business development and support
clearpath orthodontics
Nov 2025 - Aug 2026 (9 months)
Clinical Training & Support Executive
Supervised 5 staff & authored 7 manuals/sessions training sales & non-clinical teams on product, clinical workflows, & patient conversion.
Processed 2,000+ cases (98% accuracy, 80% report agreement) & led 700+ consultations.
Cut delays by 90% & response times to <2 hrs via Excel tracking.
Represented dept at 1st Lahore Aligner Conference.
Project ManagementExcelSalesData AnalysisEnglishAIStakeholder ManagementCustomer ServiceMicrosoft OfficeAccount ManagementNegotiationClinical DocumentationTraining and DevelopmentLeadership DevelopmentAudit SupportQuality ControlCase DocumentationCase Management SystemsMedical CodingMedical TerminologyOrthodonticsTreatment PlanningSOP DevelopmentPublic SpeakingRemote Collaboration
Education
Degrees, certifications, and relevant coursework
Fatima memorial hospital
Bachelor of dental surgery , Dentistry
2020 - 2024
Grade: 3.75
Activities and societies: VFAT (Non-Profit Disease Awareness), Community Medical & Dental Screening Camps, FMH Blood Donation Drive, Orphanage Dental Outreach Program, Academic & Clinical Study Manual Author.
BDS (3.75 GPA) graduate with clinical experience managing 300+ patients. Formally trained in EHR systems and Exocad CAD/CAM digital design. Published international pharmacology researcher and author of peer clinical study manuals. Led community healthcare outreach through VFAT disease camps, orphanage dental visits, and blood donor drives.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
PakistanAuthorized to work in
Job categories
Operations CoordinatorAI DeveloperQuality AssuranceHealthcareClinical Research CoordinatorMedical AssistantMedical ScribeOperations AssociateManagement TraineeLearning And Development SpecialistProduct Development ManagerBusiness DevelopmentHealth Informatics SpecialistSales And Business Development
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