Safie uddin Taj
@safieuddintaj
Experienced administrative professional with strong leadership and organizational skills.
What I'm looking for
I am an energetic professional with a proven track record in office administration and management. My experience spans various roles where I have successfully organized and coordinated office procedures to ensure efficiency and effectiveness. I thrive in dynamic environments, adept at multitasking and prioritizing tasks to meet organizational goals.
Throughout my career, I have developed strong communication protocols and streamlined administrative processes, enhancing overall productivity. My role as a Quality Assurance specialist at CureMD allowed me to implement training programs and improve team performance through data-driven insights. I am passionate about continuous improvement and enjoy the challenges of supporting diverse teams.
Experience
Work history, roles, and key accomplishments
Training and Support Specialist
Contour Software
Mar 2023 - Present (2 years 9 months)
Provided training to clients on QMS billing software modules and resolved tickets on CRM, keeping clients updated on open cases. Created knowledge base documents for clients and reported problems to the development team.
Quality Assurance and Learning & Development Team
CureMD (EHR)
Oct 2018 - Present (7 years 2 months)
Performed quality auditing for various teams including Customization, Implementation, EHR, and Public Health. Built learning courses, assigned them to teams, and conducted assessments to generate reports for management.
Telesales Representative
Chimp Solutions
Mar 2018 - Present (7 years 9 months)
Served as a Telesales Representative for the Spectrum Campaign USA, focusing on Direct TV and Spectrum services. Engaged in direct sales activities to acquire new customers.
Business Development
King's Crown Private Limited
Dec 2014 - Present (11 years)
Created reports and presentations detailing business development activities and ensured client inquiries were handled professionally. Negotiated and closed long-term agreements with new clients, developing new business through networking.
Product Manager
Maxims Medical
Dec 2013 - Present (12 years)
Managed continuous improvement initiatives to drive gains in quality, flow, and output. Established position requirements, schedules, and production team processes.
Coordinator and Business Development
Ace Institute of Health Sciences
Aug 2012 - Present (13 years 4 months)
Delivered operating plans and growth objectives. Managed and implemented marketing activities through research and strategic planning, while maintaining up-to-date knowledge about technology.
Education
Degrees, certifications, and relevant coursework
Lahore School of Arts and Sciences
O Levels, High School
Completed O Levels at Lahore School of Arts and Sciences in Lahore, Punjab, Pakistan.
Lahore School of Arts and Sciences
A Levels, High School
Completed A Levels at Lahore School of Arts and Sciences in Lahore, Punjab, Pakistan.
University of Hertfordshire
BBA Marketing, Marketing
Graduated with a BBA in Marketing from the University of Hertfordshire, England, United Kingdom.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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