MAHNOOR KHAN
@mahnoorkhan2
Results-driven professional with expertise in customer support and e-commerce.
PakistanWhat I'm looking for
I am a results-driven and versatile professional with hands-on experience across customer support, real estate, sales, and e-commerce. My proven ability to increase customer satisfaction, drive lead conversion, and grow online businesses through data-driven strategies and effective communication has been a cornerstone of my career.
In my role as an AI Data Trainer, I prepared and refined data used to train artificial intelligence systems. As a Customer Support Agent at HMA, I handled inbound member and broker inquiries, providing empathetic and efficient issue resolution. My contributions led to a 50% increase in positive support reviews and a 90% increase in partnered providers through a new support project I helped launch.
As a Team Lead at Karobar LLC, I managed real estate operations, achieving a 50% increase in client acquisition. My experience as an Etsy Store Manager allowed me to boost sales by 80% through data-backed strategies and trend forecasting. I am passionate about leveraging my skills to drive success in my next role.
Experience
Work history, roles, and key accomplishments
Customer Relations Officer
EliteTechlogix
Managed customer communications and service tickets, maintaining high satisfaction levels. Ensured timely and effective resolution of customer issues.
Customer Support Agent
HMA (Medical Benefits)
Handled inbound member and broker inquiries, providing empathetic and efficient issue resolution. Conducted outbound provider verification calls, ensuring treatment access for members.
Etsy Store Manager
Freelance/Remote
Managed 3 Etsy stores, performed competitive research, and created optimized listings. Boosted sales by 80%, driving consistent profit through data-backed strategies and trend forecasting.
Team Lead
Karobar LLC
Managed real estate operations in Texas and Chicago, converting cold leads via CRM. Collected client data, arranged property tours, and coordinated with tour guides.
Real Estate Virtual Agent
Homeeasy Inc.
Supported property investors by gathering seller information and property details. Conducted cold calls for car insurance across U.S. timezones.
Education
Degrees, certifications, and relevant coursework
Private
A Level, Pre-engineering
Grade: 4 A*s and 6 As
Achieved outstanding academic results with 4 A*s and 6 As in Pre-engineering studies. Developed a strong foundation in core scientific and mathematical principles.
Availability
Location
PakistanAuthorized to work in
Job categories
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