mahima p

As a dedicated and passionate professional with 3 years of Customer Support Experience, I have consistently demonstrated my ability to provide exceptional service to customers. In my current role as Customer Support Engineer II at Asteria Aerospace Limited, I have made a significant impact by supporting over 500 CRPF personnel, drafting 50 official letters, and providing support to over 200 drone operators.

My experience as a Technical Support Engineer at Powerschool Private Limited has also equipped me with the skills to educate customers on product functionality, manage a high volume of inbound and outbound communications, and work collaboratively with cross-functional teams. I am confident in my ability to analyze problems, identify areas for improvement, and develop effective solutions.

In addition to my technical skills, I possess excellent communication and interpersonal skills, which enable me to build strong relationships with customers and colleagues alike. I am excited to leverage my skills and experience to drive success in my next role.