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Maheswari TMT
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Maheswari T

@maheswarit

I resolve production incidents and improve system reliability for enterprise applications.

India
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What I'm looking for

I'm looking for a system or production support role where I can resolve critical incidents, improve operational reliability, support cloud environments, and work closely with technical teams and business stakeholders.

I've supported enterprise applications at Tata Consultancy Services, working with development teams, client users, and business stakeholders to resolve critical issues clearly and quickly.

I handled P1–P4 incidents, service requests, root-cause identification, and L3 support while minimizing business downtime. I also managed production changes through runbooks, CAB approvals, scope definition, and change-window scheduling.

I've migrated more than 30 microservices across UAT and production from APPD to SaaS, monitored critical files, and configured alerts for clients including JP Morgan and State Street.

I've also executed failover and disaster-recovery workflows through QA and production live simulations, documented infrastructure data in Confluence, and managed production access for on-premises applications.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

KT

KIT - Kalaignar Karunanidhi Institute of Technology

Bachelor of Engineering, Electronics and Communication Engineering

2017 - 2021

Grade: 8.5 CGPA

Pursued Bachelor of Engineering in Electronics and Communication Engineering, achieving a CGPA of 8.5.

RS

R. G. Matric Higher Secondary School

Higher Secondary Certificate, General Studies

2016 - 2017

Grade: 96%

Completed Higher Secondary Certificate with 96%.

Tech stack

Software and tools used professionally

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