Open to opportunities

Madison Gould

@madisongould

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I lead teams, develop employees, and improve workforce operations through people-focused, data-informed practices.

United States

Message

What I'm looking for

I'm seeking a role where I can apply my leadership, people-development, organizational, and analytical skills to support employees and contribute to organizational success. I'm flexible and willing to relocate for the right professional opportunity.

At American Eagle Outfitters, I coach and performance-manage a team of 10+ employees, support employee relations escalations, and use traffic, conversion, UPT, and ADS data to guide staffing and development decisions.

My background also includes confidential records management, behavior-plan support, high-volume operational monitoring, and detailed incident reporting with Phoenix Elementary School District #1 and TaskUS on the Waymo campaign. I'm pursuing an M.S. in Industrial/Organizational Psychology and bring research-based knowledge of employee motivation, selection, leadership, and organizational effectiveness to practical workplace challenges.

Experience

Work history, roles, and key accomplishments

Current

Sales Team Leader

Current

American Eagle Outfitters

Oct 2025 - Present (10 months)

Performance-managed and coached a team of 10+ employees through structured feedback, goal setting, and development planning. Supported employee relations, workforce planning, and labor allocation while ensuring compliance with company policies.