Madhumitha Kannan
@madhumithakannan
Customer service professional and IT graduate focused on US healthcare billing and building user-friendly apps.
What I'm looking for
I’m a customer service professional with 2 years of experience in the US healthcare Billing Department under Apria Healthcare at HCLTECH. I work to ensure accurate billing support while keeping customer interactions clear, responsive, and efficient.
I bring a practical mix of technology and communication from my education in Information Technology (B. Sc, Bharathidasan university) and my Diploma in Full Stack Java Development. This helps me connect problem-solving skills with real-world service needs.
In my projects, I build user-focused experiences—like my Android Jetpack Compose Survey App. It demonstrates Text Input and Validation, Android Jetpack Compose UI, data management, and user interactions so users can answer structured questions smoothly.
My objective is simple: I want a position where I can apply my knowledge and skills to contribute to the growth of the company. I’m ready to combine customer support with dependable execution and continual learning.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
HCLTech
Sep 2023 - Dec 2025 (2 years 3 months)
Worked in the US healthcare billing department for the Apria Healthcare project, handling customer service and billing-related data entry. Built an Android Survey App using Jetpack Compose with text input, validation, and interactive user flows.
Education
Degrees, certifications, and relevant coursework
Bharathidasan University
Bachelor of Science (B.Sc), Information Technology
Earned a B.Sc in Information Technology from Bharathidasan University in 2023.
CSC Computer Education
Diploma, Full Stack Java Development
Completed a Diploma in Full Stack Java Development at CSC Computer Education in 2023.
DBTR Higher Secondary School
Higher Secondary Certificate (HSC), Higher Secondary Education
Grade: 57.5%
Completed HSC at DBTR Higher Secondary School in 2020 with a score of 57.5%.
A Kalaimahal Matriculation Higher Secondary School
Secondary School Leaving Certificate (SSLC), Secondary Education
Grade: 77.2%
Completed SSLC at A Kalaimahal Matriculation Higher Secondary School in 2018 with a score of 77.2%.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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