
thiyaga rajan
@thiyagarajan
Senior AR Caller in healthcare who analyzed insurance denials and customer queries, mentored new joiners, and coordinated shifts.
What I'm looking for
At HCL Technologies, I worked as a Customer Support Executive on the Apria Healthcare project, analyzing customer and client queries based on insurance plans and handling denials.
I interacted with patients, physicians, and clients as needed. I also used Citrix, Epic, and AMD Software in the process.
At AGS Health Pvt Ltd, I worked as a Process Associate level-2 on the Baylor Scottandwhite project. At Medrona Billing Company, I worked as a Senior Client Partner & Research Analyst on the Dynamic Radiology project.
At Ecare India Pvt Ltd, I worked as a Group Coordinator on Project :PBMS. My experience also includes mentoring new joiners, allocating shifts, and creating knowledge documents for the repository.
Experience
Work history, roles, and key accomplishments
Group Coordinator
Ecare India Pvt Ltd
Jun 2025 - Aug 2025 (2 months)
Worked as Group Coordinator on the PBMS project.
Senior Client Partner & Research Analyst
Medrona Billing Company
Feb 2023 - May 2025 (2 years 3 months)
Worked as Senior Client Partner and Research Analyst on the Dynamic Radiology project.
Process Associate Level-2
AGS Health Pvt Ltd
Jul 2021 - Jan 2023 (1 year 6 months)
Worked as Process Associate Level-2 on the Baylor Scott and White project.
Worked as Customer Support Executive on the Apria Healthcare project.
Education
Degrees, certifications, and relevant coursework
Ecare India Pvt Ltd
B.E., Electronics & Communication Engineering
2025 - 2025
Completed a project as Group Coordinator at Ecare India Pvt Ltd from June 2025 to August 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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