Looking for a job

Pawan Singh

@pawansingh12

Customer support candidate with freelance Android app experience resolving client-reported crashes and glitches through follow-up.

India

Message

What I'm looking for

I’m seeking a customer support or customer service role where I can understand customers’ problems, follow up, and help resolve their issues.

As a Freelance Android Developer, I worked directly with clients to understand their requirements and deliver customized Android apps. I also handled complaints about crashes and glitches by finding the cause and fixing the issue.

After delivery, I followed up and supported clients until their reported issues were resolved. I’m seeking a customer support or customer service role, and I’m comfortable using computers and mobile apps.

Experience

Work history, roles, and key accomplishments

Freelance Android Developer

Self-Employed

Jan 2021 - Dec 2024 (3 years 11 months)

Worked directly with clients to understand their requirements and deliver customized Android apps. Handled client complaints about crashes and glitches, followed up after delivery, and supported clients until issues were resolved.

Android Client Communication Problem Solving Troubleshooting Customer Support

Education

Degrees, certifications, and relevant coursework

Satyam Institute of Technology

Diploma, Computer Science & Engineering

2024 -

Pursuing a Diploma in Computer Science & Engineering with expected completion in March 2027. Coursework includes Object-Oriented Programming, DBMS, Software Engineering, Computer Networks, Web Technologies, and Cyber Forensics.