Madeline Edwall
@madelineedwall
Operations and administrative professional improving logistics, inventory, and customer experiences.
What I'm looking for
I’m an Operations and administration professional with over ten years of international experience spanning logistics, inventory management, customer service, communications, and team leadership. I progressed through four roles at adidas by consistently demonstrating reliability, strong organisational skills, and operational excellence.
At adidas, I managed daily stockroom operations, including inventory control, replenishment, and order processing. I coordinated stock flow across teams to maximise product availability, maintained inventory accuracy, and supported operational excellence through process improvement and clear stakeholder communication.
Before and alongside my retail and operations work, I strengthened my customer-first approach through roles such as customer service representative and sales/team leader, including achieving a 100% Net Promoter Score for three consecutive months. I also delivered freelance digital content, blogs, and social media materials, partnering with clients and internal teams to create engaging outcomes.
Experience
Work history, roles, and key accomplishments
Stockroom Consultant
Adidas
Sep 2023 - Jan 2025 (1 year 4 months)
Managed daily stockroom operations including inventory control, replenishment, and order processing. Coordinated stock flow with cross-functional teams to maximize product availability and maintain inventory accuracy.
Stockroom Manager
Adidas
Jun 2023 - Sep 2023 (3 months)
Oversaw stockroom operations by coordinating priorities and supporting workflow efficiency. Guided day-to-day activities while maintaining stock accuracy.
Retail Professional
Adidas
Aug 2021 - Aug 2022 (1 year)
Provided customer service while supporting merchandising and daily retail operations.
Retail Sales Associate
Bonds
Jul 2018 - Jan 2021 (2 years 6 months)
Delivered customer service, managed stock and merchandising, and supported store objectives.
Digital Content Coordinator
VideoMyJob
Mar 2020 - Aug 2020 (5 months)
Produced digital content including blogs and social media materials while collaborating with clients and internal teams.
Brand Ambassador
Kreate Australia
May 2017 - Jun 2019 (2 years 1 month)
Represented leading brands by coordinating promotional events and engaging customers.
Customer Service Representative
Medibank
Jan 2016 - Jan 2017 (1 year)
Resolved customer enquiries with empathy while maintaining high satisfaction.
Sales Representative and Team Leader
Vodafone
Jan 2014 - Jan 2015 (1 year)
Led a team of 6–10 representatives and achieved a 100% Net Promoter Score for three consecutive months.
Education
Degrees, certifications, and relevant coursework
RMIT University
Bachelor of Communication, Communication
Bachelor of Communication from RMIT University in Melbourne, Australia.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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