Ebba Tufvesson
@ebbatufvesson
Service-oriented order administrator with strong communication skills and process efficiency focus.
SwedenWhat I'm looking for
I am a positive, service-oriented order administrator experienced in order and project management, customer support, invoicing and supplier control. I excel in team environments, communicate clearly with customers and colleagues, and prioritize creating efficient processes using tools like Visma and MediusFlow.
My background includes customer service roles handling phone, chat and email support, technical assistance and upselling, as well as hands-on administrative work such as scanning, archiving and warehouse inventory. I bring practical training in Visma Business, MediusFlow, Excel and Microsoft Office, and deliver reliable administrative and contract support to improve operational workflows.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Webhelp/Allente
Feb 2023 - Feb 2024 (1 year)
Handled customer inquiries via phone, chat and email, provided technical support and subscription assistance, and performed upselling to drive revenue and retention.
Order Administrator
Coromatic AB
Oct 2020 - Jan 2023 (2 years 3 months)
Managed orders and projects in Visma, coordinated supplier orders and deliveries, and performed invoicing and supplier control to streamline order processes.
Administrator
Coromatic AB
Jan 2014 - Jan 2020 (6 years)
Performed scanning, archiving and invoice file management, managed inventory and warehouse tasks, and supported dismantling and recycling of mechanical equipment.
Education
Degrees, certifications, and relevant coursework
Coromatic AB Internal Training
Certificate, Business Systems / Office Software
2020 - 2021
Completed internal corporate training covering Visma Business, MediusFlow, Excel, Microsoft Office, and Creditsafe.
Tullinge Gymnasium
High School Diploma, Social Sciences
2016 - 2019
Attended the Social Sciences program with an international focus, covering social science disciplines and languages.
Tech stack
Software and tools used professionally
Availability
Location
SwedenAuthorized to work in
Job categories
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