Open to opportunities

Nala Raz

@nalaraz

Message

Results-driven logistics specialist with expertise in supply chain operations.

Sweden

Message

What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth in logistics and supply chain management.

I am a results-driven logistics specialist with over 5 years of experience in order management, ERP systems, and supply chain operations. My expertise lies in streamlining workflows, optimizing fulfillment efficiency, and enhancing customer satisfaction. I thrive in collaborative environments, leveraging tools like SAP and NetSuite to drive operational excellence.

Throughout my career, I have successfully managed various roles, including my current position as a Selling Partner Representative at Amazon, where I address seller inquiries and oversee FBA operations. My previous experience as an Order Management Specialist Intern at Gymshark allowed me to hone my skills in processing sales orders and tracking shipments, ensuring smooth B2C operations.

My educational background includes a vocational diploma in International Logistics from Stockholms International Business School, where I specialized in supply chain management and logistics optimization. I am currently pursuing an SAP S/4 HANA Logistics Certification to further enhance my knowledge in inventory management and procurement.

Experience

Work history, roles, and key accomplishments

Current

Selling Partner Representative

Current

Amazon

Oct 2022 - Present (2 years 8 months)

Responsible for addressing seller inquiries and operational issues, overseeing FBA operations, and resolving listing inaccuracies to maintain sales performance and positive seller ratings.

Order Management Problem Solving Customer Service SAP NetSuite Communication

Order Management Specialist Intern

Gymshark

Jun 2023 - Nov 2023 (5 months)

Managed Gymshark Sweden orders, ensuring accurate order fulfillment and smooth processing of B2C shipments using NetSuite ERP.

order fulfillment NetSuite Customer Service B2C Inventory Management Communication

Customer & Sales Support

Roche Diabetes

Jul 2021 - May 2022 (10 months)

Provided dedicated support to healthcare clients, managing orders and inquiries for diabetes care products using SAP for order processing and inventory management.

Customer Support SAP Order Processing Inventory Management Communication Problem Solving

Warehouse Associate

Palm & Partners

Jun 2019 - Oct 2019 (4 months)

Managed loading, unloading, and pick-and-pack operations, ensuring accurate and timely order fulfillment using a Voice Picking System.

Time Management

Team Leader

Bubbleroom

Sep 2018 - Apr 2019 (7 months)

Led a team of warehouse associates to fulfill B2C and B2B orders, managed operations, and trained associates on warehouse management systems.

Team Leadership Training Fulfillment

Warehouse Associate

H&M

Sep 2016 - Oct 2018 (2 years 1 month)

Supported daily workflow in pick & pack and returns operations, inspecting and repacking items to be returned to stock.

Time Management

Customer & Sales Support

Tele2/Transcom

Mar 2016 - Aug 2016 (5 months)

Provided customer service and sales support for mobile plans, managing customer data and service requests using an Oracle-based CRM system.

Customer Service Sales Support CRM Data Management Communication

Education

Degrees, certifications, and relevant coursework

SAP S/4 HANA Logistics Certification

2025 - 2025

Currently undertaking a certification in SAP S/4 HANA Logistics, focusing on supply chain, inventory management, procurement and warehouse operations.

Stockholms International Business School

Vocational Education Diploma, International Logistics

2019 - 2024

Specialized in Supply chain management, transport law and logistics optimization. Hands-on experience in freight forwarding, customs handling, and warehouse operations.