Madeleine King

Currently working full-time on the Dyson Hair counter, independently managing stock replenishment and counter presentation. Demonstrates hair stylers on customers, ensuring satisfaction and matching individual needs. Collaborates with other beauty brands in-store to create engaging events and drive product excitement.

Worked full-time as a Marketing Assistant, responsible for emailing and calling clients to arrange appointments with business partners. Ensured client satisfaction with all scheduled appointments and sales outcomes. Maintained strong client relationships through effective communication.

Provided first-tier software support to customers via phone and email, resolving technical problems by remoting onto client computers. Offered further advice to ensure complete customer satisfaction with solutions. Managed a high volume of technical inquiries efficiently.

Served as a Sales Assistant, greeting customers, handling deliveries, managing cash, and replenishing stock. Excelled in using iPads for additional sales and trained colleagues on this and other online skills. Successfully managed the Monsoon concession in Debenhams, ensuring smooth operations and team achievement of business targets.

Worked as a Barista in a fast-paced environment at Chelmsford Train Station, responsible for opening the kiosk independently and preparing for commuters. Prepared a variety of coffees to customer specifications while managing cashier duties and overseeing the store. Also cooked savory options, made sandwiches, and maintained cleanliness throughout the day.

Worked part-time as a Sales Assistant and Key Holder, sorting donations and assessing their value for distribution to other stores to maximize profit. Served customers, ensuring they felt welcome, and managed cash handling and cashing up procedures. Utilized ICT skills for data entry and informed customers about promotions like Gift Aid.

Worked as a Christmas temporary staff member, serving customers during peak periods and demonstrating the ability to work under pressure. Assisted with customer inquiries and promoted current and new fragrances. Performed general cleaning duties to ensure the shop was ready for the next working day.

Organized children's parties, managing guest numbers and venue capacity. Performed multi-skilled duties including reception work, taking bookings, and signing new members. Handled waitressing duties, cash handling, and ensured children's safety throughout events.

Worked as a Christmas temporary staff member, assisting customers in choosing suitable products for themselves or relatives. Handled cash transactions and discussed current and future product promotions. Maintained shop tidiness to ensure readiness for the next business day.

Employed on a part-time basis at a nightclub, responsible for glass collecting and supervising the cloakroom to ensure efficient retrieval of customer belongings. Performed bar-backing duties, ensuring all stock was available and ready for the working night. Contributed to smooth operational flow in a busy environment.

Participated in a hair club, acquiring various skills within the hair industry. Learned techniques such as washing hair, blow-drying, coloring, and perms. This experience served as an induction to a hair course, building practical skills.

Gained foundational knowledge in the beauty industry by assisting with basic salon operations. Duties included washing clients' hair, providing refreshments, tidying the salon, and booking appointments for customers' next visits. Developed an understanding of salon customer service.

Worked on the shop floor, organizing stock, managing stock rotation, and handling stock reductions. Assisted with arranging Christmas promotions and performed general cleaning duties at the end of the day. Gained practical experience in retail operations and merchandising.

Grade: Mathematics C, Drama B, Art C, English C, Psychology B, Graphic designs C, German C, Food Technology B

Activities and societies: Studied a variety of subjects including Mathematics, Drama, Art, English, Psychology, Graphic Design, German, and Food Technology.

Completed secondary education with a focus on a diverse range of subjects. Achieved strong grades in Mathematics, Drama, Art, English, Psychology, Graphic Design, German, and Food Technology.