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Maday Cervantes

@madaycervantes

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Bilingual retail and customer service attendant who also delivers Spanish interpretation for hospitals and banks.

United States

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What I'm looking for

I’m looking for a bilingual, customer-facing role where I can be reliable and solution-focused—supporting guests or patients, handling front desk/calls, and using Spanish interpretation skills to deliver accurate, respectful service.

I’m a responsible, fast-learning, bilingual professional who thrives in high-traffic customer-facing roles. I bring a reliable, punctual approach to attending customers, supporting reception and front desk needs, and handling everyday operations like restocking and cashiering.

My background includes Spanish/English interpretation and customer support across healthcare and business settings. I’ve answered calls, interpreted for customers, and provided front desk support—strengthening my ability to communicate clearly, stay calm under pressure, and deliver great service in both English and Spanish.

I’m also comfortable with clerical work and guest-focused service. From patient registration and data entry to reception, hospitality, and guest relations, I consistently aim to solve problems quickly, maintain accuracy, and support teams and customers with professionalism.

Experience

Work history, roles, and key accomplishments

Spanish Interpreter

LanguageLine Solutions

Jan 2008 - Jan 2010 (2 years)

Answered customer calls and interpreted Spanish/English to support effective communication. Provided phone-based language assistance in a call-center setting.

Bilingual Communication Telephone Interpreting Customer Support Phone Communication Language Services