Mabel SAI-AFREH

MS

Open to opportunities

Mabel SAI-AFREH

@mabelsai-afreh

I keep operations, customer service, and administrative workflows running smoothly.

What I'm looking for

I'm looking for a role where I can support smooth operations, deliver responsive customer service, manage administrative workflows, and build stronger client and team relationships.

I've supported operations and customer service at Yemuade3 Check Check, handling customer calls, orders, deliveries, sales reconciliations, payroll records, and social media management.

At Priority Solutions Limited and NSP BTL Africa, I managed client relationships, onboarding, scheduling, meetings, personnel records, procurement administration, and corporate operations support.

My early banking internships strengthened my customer support and data-entry skills. I bring more than two years of office administration and customer service experience, backed by virtual assistance training.

Experience

Work history, roles, and key accomplishments

YC

Operations & Customer Service Executive

Yemuade3 Check Check

Nov 2025 - Feb 2026 (3 months)

Oversaw daily operations, handled customer inquiries, and managed orders. Conducted sales reconciliations, processed payroll, and coordinated deliveries.

Customer Service Operations Management Sales reconciliation Payroll Social Media Management Content Creation

PL

Accounts & Business Executive

Priority Solutions Limited

Dec 2021 - Feb 2022 (2 months)

Managed client accounts and relationships, ensuring timely service delivery. Aligned services with client and company objectives.

Customer Relationship Management Account Management Communication Skills Service Delivery

PL

HR/Admin Executive

Priority Solutions Limited

Oct 2021 - Dec 2021 (2 months)

Guided new employees through onboarding and educated staff on policies. Managed internal communication, scheduling, and personnel records.

Onboarding HR Administration Policy Communications Scheduling Record keeping

NA

HR and Admin Executive

NSP BTL Africa

Sep 2018 - Aug 2019 (11 months)

Provided administrative and HR support to management, organized meetings and events, and managed office operations.

Administrative Support Human Resources Event Coordination Meeting Organization Budget Preparation Data Backup Help Desk Support

EU

Intern

Entrepreneurs Capital Cooperative Credit Union

Jun 2017 - Aug 2017 (2 months)

Assisted customers with account openings and service explanations. Utilized banking software and provided mobile registration assistance.

Customer Service Banking Software Data Entry Mobile Registration

Education

Degrees, certifications, and relevant coursework

AA

ALX Africa

Virtual Assistance Training, Virtual Assistance

2025 - 2025

Completed virtual assistance training, gaining skills in administrative support and remote work tools.

UR

University of Energy and Natural Resources

Bachelor of Science, Resource Enterprise and Entrepreneurship

2014 - 2018

Pursued a Bachelor of Science in Resource Enterprise and Entrepreneurship, focusing on resource management and entrepreneurial skills.

Tech stack

Software and tools used professionally

Google Workspace

Trello

Microsoft Word

Availability

Open to opportunities

Location

Ghana

Authorized to work in

Job categories

Operations Executive Customer Service Executive Administrative Assistant HR Executive Account Executive Virtual Assistant

Skills

Office Administration Customer Service Operations Management Customer Relationship Management Payroll Administration Onboarding Scheduling Meeting Coordination Data Entry Social Media Management Excel PowerPoint Microsoft Word Trello Google Workspace

Interested in hiring Mabel?

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