Open to opportunities

Mabel Ambrose

@mabelambrose

Message

I resolve customer inquiries and maintain accurate records across phone, email, and online support channels.

Nigeria

Message

What I'm looking for

I'm looking for a customer-focused role where I can resolve inquiries, maintain accurate records, communicate professionally across support channels, and contribute to customer satisfaction.

I've supported customers at Vchuka Power International and Greater Supermarket, responding to inquiries, resolving complaints, and providing clear information about products and services.

At Vchuka Power International, I processed orders, returns, and exchanges accurately while maintaining detailed interaction and transaction records. I collaborated with team members to address concerns promptly and deliver friendly service in a fast-paced FMCG environment.

At Greater Supermarket, I assisted customers through phone calls, emails, and online chats, followed up on requests, and educated customers on products, services, and company policies.

I bring strong communication, conflict resolution, data entry, record management, and Microsoft Office skills to customer-focused work.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Vchuka Power International

Oct 2025 - May 2026 (7 months)

Responded to customer inquiries and provided information about products and services. Resolved complaints professionally and processed orders, returns, and exchanges accurately.

Customer Service Active Communication Time Management Data Entry Attention To Detail Client Communication Customer Support Microsoft Office