At the National Insurance Institute of Israel, I led implementation of SAP SuccessFactors and SAP UI5 across 25 regional locations, supporting more than 4,500 employees. I improved workflow efficiency by 25% and redesigned processes between HR, Time & Attendance, and Payroll, cutting incorrect or unauthorized payroll deductions by 20%.
As Senior HR Operations Manager for the Center District Branch, I modified workflows and established SOPs that increased department productivity by 20%, earning the CEO Excellence Award. I also designed training programs that reached a 95% user adoption rate among HR managers and end users.

