Lynne Abbey
@lynneabbey
Detail-oriented client order and web operations professional skilled in accurate data and billing.
United StatesWhat I'm looking for
I’m a detail-oriented operations professional with a Bachelor’s degree in Information Technology. I bring experience across administrative operations, customer service, client order management, and web maintenance, balancing technical website updates with high-accuracy work like data entry, data collection, and billing.
In my current role as a Client Order Specialist, I validate client documentation, process sales orders across internal systems, manage client accounts, and resolve complex account problems. I also support invoicing and purchase order issues, evaluate credit status, and accurately match payments; earlier experience includes payroll processing for 30+ employees, CRM (PeopleSoft), and freelance hand-coded HTML/CSS web updates.
Experience
Work history, roles, and key accomplishments
Client Order Specialist
Intertek Testing Services
Dec 2017 - Present (8 years 7 months)
Validate client documentation and process sales orders across internal systems. Manage client accounts, resolve complex account problems, evaluate credit status, and support invoicing and purchase order issues including payment matching.
Sales Administrative Assistant
Intertek Testing Services
Oct 2016 - Dec 2017 (1 year 2 months)
Follow up on client quotes and inquiries and support customer satisfaction initiatives, including NPS calls. Complete RFPs and coordinate scheduling and interviews, while assisting the Sales Manager with high-volume data entry and reporting.
Lead Dispatcher
First Transit
Nov 2011 - Oct 2016 (4 years 11 months)
Manage weekly payroll and billing operations for a team of approximately 30 employees. Serve as the technical point of contact for the company website and create/distribute company-wide marketing and operational materials.
Freelance Web Designer
Mary Sugar
Jan 2007 - Present (19 years 6 months)
Maintain and manage ongoing website updates for a theater performer client. Hand-code HTML and CSS to update layouts and site content and create custom graphics to enhance the digital appearance.
Education
Degrees, certifications, and relevant coursework
Morrisville State College
Bachelor’s degree in Information Technology, Information Technology (Web Development)
Bachelor’s degree in Information Technology with a concentration in Web Development from Morrisville State College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
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