Salouna Jeudy
@salounajeudy
Administrative and customer service professional specializing in data entry, scheduling, and confidential records.
What I'm looking for
I’m an administrative and customer service professional with 10+ years of experience supporting high-volume operations with accuracy, professionalism, and confidentiality. I handle data entry, scheduling, records/document management, and client communication through phone, email, and in-person interactions, while maintaining strong organizational and problem-solving skills.
In recent roles, I’ve provided administrative and case support for family services programs, maintained precise digital and physical records for compliance, and prepared documentation for audits. I’ve also managed payroll/timekeeping data, scheduling for teams, and HR paperwork as an Administrative Assistant / Security Personnel, and I’ve contributed to inventory/order accuracy and operational reporting in fast-paced environments. Currently, I’m completing Medical Billing & Coding training to expand my healthcare administrative expertise.
Experience
Work history, roles, and key accomplishments
Permanency Support Worker
Empower Permanency
Dec 2025 - Present (7 months)
Provide administrative and case support for a family services program, including accurate case documentation and compliance records. Communicate with families and agencies, assist with scheduling visitations, and support audit-ready documentation while maintaining confidentiality.
Performed high-volume data entry using scanning, tracking, and inventory systems to support order and shipment records. Verified and documented inventory movement with attention to quality control and company standards.
Managed scheduling for security staff and maintained accurate payroll, attendance, and overtime data. Handled employee records and HR paperwork while supporting phone and email inquiries and coordinating interviews and training schedules.
Site Security Supervisor
Tact Tech Security Solution
Sep 2022 - Aug 2025 (2 years 11 months)
Supervised team members and maintained daily operational logs and security compliance records. Documented incidents and patrol activities, trained staff on procedures and safety policies, and supported access control and facility monitoring.
Restaurant Manager & Payroll Clerk
East Side Pizza
Nov 2017 - Mar 2022 (4 years 4 months)
Managed daily restaurant operations, staff scheduling, and customer service. Processed payroll and maintained employee time records while handling customer concerns and maintaining financial records and cash reconciliation.
Cashier, Sales & Stocker
MMJ Enterprise Inc.
Jun 2021 - Jan 2022 (7 months)
Provided customer service, resolved customer inquiries, and processed transactions with accurate cash handling records. Completed inventory tracking and supported product organization while assisting with administrative tasks using Microsoft Office.
Office Assistant
Elegant Style Creations / Modern Beauty & Accessories
Feb 2007 - Nov 2017 (10 years 9 months)
Provided administrative support including data entry, filing, and record keeping. Managed phone and customer inquiries and supported scheduling, documentation, and office inventory organization using Microsoft Office.
Education
Degrees, certifications, and relevant coursework
DeVry University
Medical Billing & Coding, Medical Billing & Coding
Online medical billing and coding training expected to be completed in February 2026.
Lindsey Hopkins Technical Education Center
Phlebotomy Technology Diploma, Phlebotomy Technology
Completed a Phlebotomy Technology diploma program in July 2021.
Smart Horizon High School
High School Diploma, High School
Earned a High School Diploma in July 2015.
Availability
Location
Authorized to work in
Job categories
Skills
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