Open to opportunities

Lyka Aclan

@lykaaclan

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Licensed professional teacher with experience in content moderation.

Philippines

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What I'm looking for

I am looking for a role that allows me to leverage my teaching background and content moderation experience in a supportive and growth-oriented environment.

I am a dedicated professional with a Bachelor of Elementary Education, passionate about creating safe and engaging online environments. My recent role as a Content Moderator at Connectys involved reviewing various forms of media to ensure compliance with platform guidelines, protecting users from harmful content.

Prior to that, I worked as an Order Entry Specialist at IQOR, where I honed my communication skills and achieved sales targets through effective customer interactions. I am committed to continuous learning and professional development, as evidenced by my recent licensure as a professional teacher.

Experience

Work history, roles, and key accomplishments

Content Moderator

Connectys

Jul 2022 - May 2023 (10 months)

Responsible for ensuring the safety and functionality of an online platform by reviewing visual, textual, and audio data. Removed harmful content and determined bias against various groups to protect users from exposure to inappropriate material.

Content Moderation User Protection Compliance

Order Entry Specialist

IQOR

Feb 2021 - Jan 2022 (11 months)

Managed inbound and outbound calls using Salesforce, accurately capturing customer details and orders. Promoted additional products and achieved sales goals as part of a team.

Salesforce Customer Service Order Management Inbound Outbound Calling Team Collaboration Data Entry

Education

Degrees, certifications, and relevant coursework

St. John Paul II College of Davao

Bachelor of Elementary Education, Elementary Education

2015 - 2020

Completed a Bachelor of Elementary Education, focusing on the principles and practices of teaching at the elementary level. Developed skills in curriculum design, classroom management, and educational psychology.