Joseph Javelosa

I’m a detail-oriented Content Moderator with 5+ years of experience ensuring platform safety, quality, and compliance across digital environments. I specialize in analyzing user-generated content, enforcing community guidelines, and maintaining high accuracy in fast-paced moderation workflows.

In my current role at Conectys Iloilo Enterprise, I review and analyze user-generated content to ensure compliance with platform policies, identify and escalate high-risk or sensitive content, and manage multiple content queues while meeting accuracy and productivity targets. I also provide clear documentation and tagging for content decisions to support audit requirements, collaborate with team leads to improve moderation workflows, and assist in training new moderators using quality standards and best practices.

Before that, I worked as a Customer Service Representative for Shopee Philippines, where I handled user engagement with professionalism and customer focus. I bring strong written communication, email management and client inquiry response, and accurate data encoding and database updates—skills I’m eager to apply in a role that values data accuracy, customer care, and responsible content review.