Carlamagne Joy Datulayta

I am a dedicated content moderator and customer support specialist with a proven track record in maintaining platform integrity and enhancing client satisfaction. My experience spans across various roles, where I have effectively utilized content moderation tools and communication platforms to ensure compliance with site policies and drive sales performance.

In my current role as a Phone Content Moderator at Staffme Online LLC, I review over 800 user posts daily, flagging content that violates legal and ethical standards. Previously, I worked as a TikTok Content Moderator at Conectys BPO, where I monitored content for alignment with community guidelines and cultural sensitivities. My ability to adapt to evolving moderation protocols has allowed me to assess trends and emerging risks effectively.

Throughout my career, I have also excelled in customer support roles, responding to inquiries and delivering timely solutions to enhance user satisfaction. My commitment to providing consistent support across multiple communication channels has contributed to increased revenue and a positive customer experience.