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Lydia UserLU
Open to opportunities

Lydia User

@lydiauser4

Medical receptionist leveraging AI skills and biomedical training for seamless care.

United States
Message

What I'm looking for

I’m looking for a role where I can support patients with confident front-desk care, stay HIPAA-compliant, and use AI to improve workflow efficiency. I thrive in organized teams that value clear communication and reliable systems.

I’m a sophomore Biomedical student and Medical Receptionist with hands-on experience as the first point of contact in an urgent care setting. I oversee patient registration, insurance verification, triage, and electronic health record (EHR) management—so patients move smoothly from check-in through discharge.

I apply my medical terminology training to accurately document patient history and support efficient, accurate care. I also strengthen patient experiences through clear communication, organized front-desk workflows, and HIPAA compliance.

Alongside healthcare, I bring team-focused leadership from serving as a volunteer Technical Director and Assistant Sunday School Teacher. I’ve supported media production and live-stream operations by training and scheduling a small team, troubleshooting technical infrastructure, and creating reliable, high-efficiency systems—while continuously building my technical and AI capabilities.

Experience

Work history, roles, and key accomplishments

Norton Healthcare logoNH
Current

Medical Receptionist

Jun 2024 - Present (2 years 1 month)

Serves as the first point of contact in an urgent care setting, managing patient registration, insurance verification, and EHR workflows while applying medical terminology for documentation and triage. Ensures HIPAA compliance and supports a seamless patient experience from check-in through discharge.

CF

Tech Director

CFWCC

Jan 2021 - Present (5 years 6 months)

Oversees volunteer technical operations for weekly services and major church events by leading a media production team. Manages scheduling and training while troubleshooting technical infrastructure including projectors and streaming hardware, and contributes to operational reliability through workflow improvements.

Education

Degrees, certifications, and relevant coursework

University of Louisville logoUL

University of Louisville

Bachelor of Science, Biomedical Sciences

2026 -

Grade: 3.89

Activities and societies: Relevant coursework: Advanced Medical Terminology, Anatomy & Physiology.

Pursuing a Bachelor of Science in Biomedical Sciences as a sophomore (entering with advanced standing/college credits), with an expected graduation in August 2028.

CC

Cardiopulmonary Resuscitation (CPR)

Certification, CPR / Emergency Response

2026 - 2028

Activities and societies: Trained to perform chest compressions, deliver rescue breaths, and use AEDs.

Certified in CPR training, enabling immediate response to cardiac and breathing emergencies and operation of AEDs for adults, children, and infants.

GE

Google AI Essentials

Certificate, Artificial Intelligence (AI)

2026 - 2026

Activities and societies: Developed practical skills in prompt engineering and using AI for logical problem-solving and time management.

Completed Google AI Essentials, building skills in generative AI, prompt engineering, and digital productivity, and applying AI to improve workflow efficiency.

Tech stack

Software and tools used professionally

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