Lydia User
@lydiauser4
Medical receptionist leveraging AI skills and biomedical training for seamless care.
What I'm looking for
I’m a sophomore Biomedical student and Medical Receptionist with hands-on experience as the first point of contact in an urgent care setting. I oversee patient registration, insurance verification, triage, and electronic health record (EHR) management—so patients move smoothly from check-in through discharge.
I apply my medical terminology training to accurately document patient history and support efficient, accurate care. I also strengthen patient experiences through clear communication, organized front-desk workflows, and HIPAA compliance.
Alongside healthcare, I bring team-focused leadership from serving as a volunteer Technical Director and Assistant Sunday School Teacher. I’ve supported media production and live-stream operations by training and scheduling a small team, troubleshooting technical infrastructure, and creating reliable, high-efficiency systems—while continuously building my technical and AI capabilities.
Experience
Work history, roles, and key accomplishments
Serves as the first point of contact in an urgent care setting, managing patient registration, insurance verification, and EHR workflows while applying medical terminology for documentation and triage. Ensures HIPAA compliance and supports a seamless patient experience from check-in through discharge.
Tech Director
CFWCC
Jan 2021 - Present (5 years 6 months)
Oversees volunteer technical operations for weekly services and major church events by leading a media production team. Manages scheduling and training while troubleshooting technical infrastructure including projectors and streaming hardware, and contributes to operational reliability through workflow improvements.
Assistant Sunday School Teacher
CFWCC
Jan 2021 - Present (5 years 6 months)
Assists with weekly Sunday school lessons by co-leading classroom activities and creating an engaging learning environment for diverse age groups. Coordinates schedules with parents and church staff and applies classroom management to maintain an organized, welcoming environment.
Education
Degrees, certifications, and relevant coursework
University of Louisville
Bachelor of Science, Biomedical Sciences
2026 -
Grade: 3.89
Activities and societies: Relevant coursework: Advanced Medical Terminology, Anatomy & Physiology.
Pursuing a Bachelor of Science in Biomedical Sciences as a sophomore (entering with advanced standing/college credits), with an expected graduation in August 2028.
Cardiopulmonary Resuscitation (CPR)
Certification, CPR / Emergency Response
2026 - 2028
Activities and societies: Trained to perform chest compressions, deliver rescue breaths, and use AEDs.
Certified in CPR training, enabling immediate response to cardiac and breathing emergencies and operation of AEDs for adults, children, and infants.
Google AI Essentials
Certificate, Artificial Intelligence (AI)
2026 - 2026
Activities and societies: Developed practical skills in prompt engineering and using AI for logical problem-solving and time management.
Completed Google AI Essentials, building skills in generative AI, prompt engineering, and digital productivity, and applying AI to improve workflow efficiency.
Availability
Location
Authorized to work in
Job categories
Skills
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